The place is nice and the products are great, but the music is so loud that I cannot focus on their products.I went outside without buying anything because the music gave me headache.I got some nice stuff from their Preston's store though cause it wasn't so noisy
I love this shop & I'm keeping my eye on a few items for my holiday.
No one asked if any help required some clothes are so high to reach out to had to politely ask two customers to reach out for me
Music is far too loud. Staff don't acknowledge you're even in the shop.
I think the staff need to be more helpful asked a member of staff a price for an item only to be told to go to the till and ask them - shop was nearly empty and he was doing very little - We ended up buying the items but its a shame when a new shop as opened up in Blackburn the company have spent a lot of money on the refurbishment - yet to have staff that don't show that same enthusiasm, I hope they start being more helpful soon the 2 star review is for the sales experience however the shop itself has good stock and offers student discount
Footasylum Blackburn - The Mall is a UK Shoe Store based in Blackburn, Scotland. Footasylum Blackburn - The Mall is located at Unit 40, Cobden Court, The Mall, Blackburn BB1 5AF, UK.
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