Booked in for a haircut on the day as I was attending a function in the evening and I was given a time over the phone and had my booking confirmed. I turned up at the agreed time and sat for 15 minutes past the start of my appointment booking before I was told that I did not have an appointment and that I should not have been booked in. No effort was made to fit me in despite the booking error being their fault leaving me without a hair appointment before my evening do. I will also add that on a previous visit when receiving a dry cut off the manager that she finger was visibly bleeding and she kept pausing to lick/suck the blood off her finger. It was only after getting halfway through the haircut that she addressed the bleeding by applying a plaster. Very unhygienic, lack of common sense, and yes I did notice you were bleeding.
Just had an eyebrow wax and tint by Lois and I absolutely love them. I had never been here before and the staff were so welcoming. Already booked my next appointment. New customer for life
Cannot express how thrilled I am with my hair. After having my son five weeks ago, I felt very frumpy, unattractive and worn out. My hair was very blonde with terrible brown roots showing. After sitting down and informing my stylist I wanted a change, I was offered a coffee and told to relax. This was exactly what I did and a short time later I came out with a completely different style and colour. I wasn't even sure what I wanted myself yet somehow they captured everything I needed and left me with a stylish, modern and gorgeous colour and cut. You are made to feel so welcome here. Everyone chats to you and the staff are nothing short of fabulous. A great salon, a great atmosphere and a great price. See you in 6 weeks! X
Lovely and talented staff. The salon is beautiful and very relaxing. All the staff are highly qualified and very skilful. I go to this salon for hair and beauty and always happy with the service. Can highly recommend.
friendly, caring and talented ladies ..... and gents! at color therapy lounge .... always feel better coming out of there x
The Color & Therapy Lounge is a UK Hair Care based in Blackburn, Scotland. The Color & Therapy Lounge is located at 2 King's Rd, Blackburn BB2 4PX, UK.
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